Directdraw?

[Marc322]

im trying to install a game on my laptop and when its done and i try to play my pc gets an error saying something about the directdraw is unable to operate or something like that does anyone know what the problem is?

[ECA]

Update, directX...win 2000 is 9.1, and XP is I think the same.

[dang]

What OS are you using (windows 98, windows ME, windows 2000, windows xp)?

[ECA]

me?? 2000...
Which I have made pretty safe, compared to the rest.

[Marc322]

windows xp and can i get a link

[ECA]

I would RE=install DX..

[Marc322]

i tried that but it didnt fix it it stills say it cant run cuz of directdraw and the game shuts down

[ECA]

NAMe of game, and Version of DX

[Marc322]

umm nancy drew but its not the game it works on another laptop
dx is 9.0

[ECA]

ANd you still havent told WHICH DX you have.
http://www.microsoft.com/downloads/details.aspx?FamilyId=0A9B6820-BFBB-4799-9908-D418CDEAC197&displaylang=en

Type IN RUN, DXDIAG.

[Marc322]

all i see is direct x 9.0 but it might be a system failure i got this in the directx diag

The system is using the generic video driver. Please install video driver provided by the hardware manufacturer.

[ECA]

awww...OK...
1. UPDATE direct X..
2. either FIx the driver, or go BACK 1 or 2 versions...

[Marc322]

how do i fix the driver?

[ECA]

well, there only 2 major cotps that supply them...
MOST will let you elet the OLDER drivers...
Tell me which you have and I should be able to direct you, or you can find it yourself.

[ECA]

sorry. tell me what and which card you have and I will direct you to the Older driver,,,OR you can do it yourself.

[Marc322]

how can i tell?

[ECA]

Hit Start, RUN, they type DXDIAG..
It will open and show you your version and your system info, and will test all equipment.
You can even Manually test them.
Current version is 9.0c and there is no EASY way to remove it.

SOME games dont like Win 2000 or XP, when you get past DX 8.1. thats why I wanted to know the game title.
MOST games have a selector for GRPHICS...DX or openGL..
OPENGL is NOt supported after 2002, or by DX 9.0+

[Marc322]

its DirectX 9.0C and the direct draw tests were good but i got this error in the box on the bottom

The system is using the generic video driver. Please install video driver provided by the hardware manufacturer.
DirectDraw test results: All tests were successful.
Direct3D functionality not available. You should verify that the driver is a final version from the hardware manufacturer.

[ECA]

BACk to my OLD question...
What video card do you have? And whats the driver Version.

[Marc322]

thats what i meant how do i check what the video card is? this aint my normal computer its my work one im making my laptop lol

[ECA]

Ummm,
OK...
ON THE DISPLAY, NO ICONS...Right click
properties
TAB, settings.
Advanced..
Adaptor TAB.
READ IT
THEN this is diff for many cards...Properties..
TAB, drivers
THIs SHOULD give you the version number, and NOT the bios...
But its NICe to have both, IF' you need them.

[Marc322]

all it says is vga save

[ECA]

Awww...you lost your driver

Is this a dell, HP, compaq, or other NAME brand...?
Model Number and MAKE name...

IF its a clone based machine...READ MY SIG...
THIs is a pain in the bottom.
Hit start, control panel...SWITCH the display on the TOP LEFT to CLASSIC...
Look for anything that says ATI or Nvidia...
Good LUCK.

Looks like someone did a reinstall and didnt inclyde the drivers, or they Bumped off.
BESt bet IF you cant find what I mentioned is to find a computer nerd around you that is will to OPEN the system and look.

[Marc322]

its a toshiba

[ECA]

Toshiba WHAT?? theres over 200 computers on their site..

IS this a laptop??
Tecra, Qosmio, satilite, protege,
And the MODEL NUMBER...

http://www.csd.toshiba.com/cgi-bin/tais/su/su_sc_modSel.jsp?BV_SessionID=@@@@1634248533.11678 83594@@@@&BV_EngineID=cccgaddjkhjdidecgfkceghdgngdgnj.0

[Marc322]

Toshiba Satellite M55-S351

[ECA]

You are back...ok...
That HELPS...alot

Graphics8
• Intel Graphics Media Accelerator 900 with 8MB-128MB dynamically
allocated shared graphics memory

Its shared, that means that for EACH meg you want for graphics is taken OFF the system ram, for Graphics use...REMEMBER THAT...
http://www3.intel.com/cd/ids/developer/asmo-na/eng/201974.htm

http://support.intel.com/support/graphics/intel915gm/sb/CS-020153.htm
THIS ISNT a game video board...

http://downloadfinder.intel.com/scripts-df-external/Product_Filter.aspx?ProductID=1862
select your Windows...ABOUT 9 megs each..

http://downloadfinder.intel.com/scripts-df-external/Product_Filter.aspx?ProductID=1764
SAME here...

I got it down to 2 drivers..

Download both, and install 1 at a time... It should install what is needed, and all you would need is a reset..

[neuroking]

Thought I would chime in here. It looks like there is something wonky with your vifeo driver. Laptops can have one of several dozen graphics cards, so just because it work on another computer, doesn't necessarily mean it will work on yours. It looks like, by what ECA found, you have a bottom of the barrel graphics chip, the onboard Intel type. First, go download any available updates for XP (in Internet Explorer - Tools-> Windows Update) Choose the custom option and make sure you get anything available. Then, go to Toshiba's driver download site and and make sure there is nothing new there (I'm not sure about Toshiba, but most manufacturers have an application to update their system specific drivers and applications. If you have one, use it) Try the game again. If that doesn't work, try setting you screen resolution to 800x600 (right click the desktop -> properties -> settings). Try again. Finally, sometimes you can get that DirectDraw error if you regularly dock the laptop with an external monitor and have the external monitor set to be the 'primary' monitor. If you have an external monitor attached, try using only the laptop screen. If not, make sure that in the same screen where you set teh monitor resolution, the "Use this an my primary monitor" is checked (it will be grayed out, but should still have a check in the box).

Hopefully that helps a little.

[Marc322]

ECA
you rock that driver fixed it and the lil icon is back on the bottom right corner i just have no idea what happened to it but man thank u very much!!! u should have a donate button on your page cuz i really wouldnt mind paypaling u my gratitude!

Neuroking
thanks for the help but ECA had it figured out already but i appreciate it thanks

[ECA]

NK,
I looked up the unit on toshiba, and there was no video driver, so I looked it up on the OPTIONS for his laptop...
Went to the intel site and there are 2 in that family. Toshiba is using the Original driver..

Marc, If you have high speed access, DO the windows UPDATEs...PLEASE... NONE of the hardware ones...Just windows.

[Marc322]

i checked and no updates are available