YP-Z5F recognized in Win Exporer but not Samsung Media Studio for Standard User

[rosie]

Hi. I have a Samsung YP-Z5F which is not recognized by the Samsung Media Sudio software (although it comes up as a drive in Windows Explorer). If I log on as Administrator, it appears, so it is obviously a permissions problem. I have given full access to the Samsung folder on the C drive, as well as the registry entries. Does anyone have an idea how else I can fix this? Thank you in advance.

[ECA]

TELL me how you loaded the driver and program...
did you load driver FIRST or the program??

[rosie]

Thanks for replying. Looking at the software on the disc - I would have just installed that and then plugged the player in after. There is only one option really as the disc has an "Install Now" button.

[ECA]

yes, you are SUPPOSED to install the driver first...
THEN plug the device in...
THEN install the software.

I dont have the software, or the device...
I can suggest that AFTER you plug the device in...
There should be a point in the program, to SEARCH for hardware, or to SET it to the device...

[rosie]

Tried again but no luck.......but the guy has decided to use Windows Media Player anyway (even Samsung said to use it) so I don't need to worry anymore. Thanks ECA!