scheidegger

[tonyalifreyaeri]

I would like to say that anyone considering a course with these rip off merchants should think twice!!!!! :evil: They charge £1500 for n+ course which is astronomical. The training manual hardly makes any sense as well. They also tell you that you cannot start the course for 21 days, but after 21 days you cannot cancel :evil: Be WARNED:mad:

[Ioman]

I have never even heard of this company, can you link us?

[Ioman]

Is this it?
http://www.scheidegger.co.uk/

[tonyalifreyaeri]

yes it is!!! If you want to train go to a college!!!! PLEASE DO NOT SIGN UP WITH THEM

[Ioman]

I used the University of Phoenix here in the US, they are just as bad I think.

[llbbl]

moving this to reseller ratings forum

[cybersquirrel]

Just found this site and could not agree more scheidegger are mega crap , i joined on the web design course the rep wrote my bank details down incorrectly and my personnal details were passed to clydesdale financial services , i signed up as i wanted to do the course but this all took time to be proccessed , when i tried to cancel the course i was told i could not cancel as i had gone over the 21 day cancellation date even though it took 15 days to get the first bit of coursework through.
I asked for a web design course yet the course contains a massive part regarding this history of the internet , not at all what i was interested in , i then switched to the pc master course to build pc`s.
Out of interest i didnt send any work in for 2 months , scheidegger didnt even bother with a call or email to check everything was ok.
I would advise all persons looking to do one of these courses to go elsewhere and stay well clear of scheidegger i am in touch with several persons also stuck on these courses and not one person is at all happy with the service.

[ECA]

There is something you can ASK any company trying to sell you schooling...
Most of this stuff is Only an Assoc degree.
So, you ask WHERE there acreditation is acknolwedged....WHERE is there schooling acknowledged as a school credit, so that you MAY continue schooling AFTER you are thru...
TAKE that name and CALL the other school. SEE if they know, that they are being used as a referance.

http://www.collegedegreeguide.com/articles-fr/accredit.htm

Its funny, that going from 1 school to another to continue education and you MAY only get 1/2 to NO credit for what you have taken... You can challenge a course, and get credit, IF you think you all ready have the knowledge.

Im also from the OLD school...Where I'd rather you find a PLACE thats going to put you to WORK...Even at NO pay...you will learn ALOT MORE, and what THIS company WANTS you to learn.

[ECA]

http://www.chea.org/

[Ioman]

Just found this site and could not agree more scheidegger are mega crap , i joined on the web design course the rep wrote my bank details down incorrectly and my personnal details were passed to clydesdale financial services , i signed up as i wanted to do the course but this all took time to be proccessed , when i tried to cancel the course i was told i could not cancel as i had gone over the 21 day cancellation date even though it took 15 days to get the first bit of coursework through.
I asked for a web design course yet the course contains a massive part regarding this history of the internet , not at all what i was interested in , i then switched to the pc master course to build pc`s.
Out of interest i didnt send any work in for 2 months , scheidegger didnt even bother with a call or email to check everything was ok.
I would advise all persons looking to do one of these courses to go elsewhere and stay well clear of scheidegger i am in touch with several persons also stuck on these courses and not one person is at all happy with the service.

Did you pay with a credit card? I would dispute it with your credit card company if you did. Otherwise contact an attorney, it would probably be worth the trouble. I had to use an attorney when addressing the University of Phoenix, it helped a little bit and didn't cost a ton of money.

[cybersquirrel20]

I have experianced a lot of bad experiance with scheidegger starting with the 21 day cancellation period , it took them nearly 21 days to get coursework to me , the course was for web design but the vast majority of this cuourse was more aimed at the history of the internet which has nothing to do with what i wanted to learn , i tried to cancel my course but my request was denied .
I have since recieved many emails from people all over the country complaining about the same problem and the way i see it is we cannot all be incorrect , i would therefore suggest that tradeing standards be called in , i am at present in touch with tradeing standards and have found them very helpfull indeed you can reach them on 01268 582200 .
My latest problem is that my work has been apprently lost in the post , my tutor has now instructed me to skip that section and move onto the next section , this comment shows excatly what this company are like i am paying them to mark my work and here my tutor is instructing me to skip parts of a course in which i am paying for ,if anyone wishes to chat regarding this scheidegger then please email to cybersquirrel20@yahoo.com

[cybersquirrel]

I am recieveing so many emails from persons complaining about scheidegger that i have set up an email address for complaints to be forwarded to . At present i have contacted tradeing standards about this company and am awaiting a reply from the bbc television programme watchdog .
Should you be experiancing a problem with this company please email me at course_complaints@yahoo.co.uk , the more of us who do complain to tradeing standards and watchdog etc the more chance we will have of getting these problems sorted out , as so far everyone has commented they have spocken to both scheidegger and the financial service both of which have been totally unhelpfull.
That email again is course_complaints@yahoo.co.uk

[cybersquirrel]

Also complain to www.bbc.co.uk/watchdog

[cybersquirrel]

Also complain to www.bbc.co.uk/watchdog

[ladlee]

i got a refund after complaining 8 months into my scheidegger master course. look on ciao.co.uk for more info

[cybersquirrel]

Scheidegger are compleat rip off merchants , i have now heard from so many people via email from this forum that are experiancing problems with scheidegger and their courses that i have contacted both the bbc programme watchdog and tradeing standards and i would strongly advice anybody experiancing probelsm with scheidegger to do the same.
They are so quick to sign you up to their courses but seem extremely reluctant to cancel the course afterwards.
I started on the web design course which was mostly about the history of the internet , i then heard from a young lady who had handed the same course to a computer company to examine , they informed her the java section would not even work and the stuff scheidegger teach is out of date.
I myself spoke to a guy in web design who kindly informed me that frontpage (which is what scheidegger teach is no longer used) . I have since changed course to their pc master course although i am still very dissapointed in the course contents.
I have written to scheidegger explaining that i am now on a paramedic course and due to my extreme levels of training have no time to work on a computer course and have also sold my computer equipment .
Scheidegger confirmed this morning when i telephoned them that they recieved my letter on the 4th novmeber yet they have still not had the common decency to reply they just keep takeing my money.
I have been told to skip sections of the course by my tutor Hilary Reed as the office have lost my work , even though i am paying her to mark and return my work , i have on occasions had to wait over a month for work to be returned to me , i have had stuff missing in my coursework too.
Should anyone wish to contact me pls use the email addy cybersquirrel20@yahoo.com and i will reply to all emails asap , good luck

[cybersquirrel]

I am now takeing legal action against this company , i just telephoned again about cancelling my course seeing as i have now waited over a month for a reply from them , i was told on the phone "look youve been told more than once that you cannot cancel your just going to have to accept it" i also now have a letter stateing that i have 14 months in which to complete my course yet nowhere in the advirtising does it state that , and i now for sure the reps that call round your house do not inform you off this , all the big print states study at your own lesuire and work at your own timetable , i only wish i had gone to a properly established college i have never dealt with such an amauter complany in my life and just hope i never have the same misfortune again .
cybersquirrel20@yahoo.com

[ECA]

CS,
I dont know where you are located, but in the US, I would talk to the atorney general for your state. ALSO i would record ALL conversations...SOME states require ONE person to Know that you are being recorded, and others that BOTH know it is happening.
Just tell the person that "this conversation MAY be recorded for Later retrieval/referal"

[scheidegger]

Being Europe’s largest Computer Training Institute, Scheidegger have successfully trained over 5,000,000 students in past years and we continue to be committed to delivering the best possible training.

As such we would like to take this opportunity to publish some recent feedback from our students:


1) How helpful was the tutor?

Excellent 33.52%
Very Good 34.24%
Good 29.23%
Poor 2.19%
Bad 0.82%


2) How helpful were the progress reports?

Excellent 43.16%
Very Good 41.33%
Good 13.96%
Poor 1.28%
Bad 0.27%


3) How helpful was the student website?

Excellent 16.15%
Very Good 35.86%
Good 43.43%
Poor 3.28%
Bad 1.28%


4) Contact back by tutor?

Same Day 68.52%
Following Day 28.01%
Unacceptable Delay 3.47%


5) TMA (Tutor Marked Assignment) return delay?

Always within 10-12 days 81.48%
Usually within 10-12 days 15.51%
Longer than 10-12 days 3.01%


6) Was using games as part of the training useful?

Yes 51.53%
No 13.30%
Don't know 35.17%


7) Was using movies as part of the training useful?

Yes 47.63%
No 4.47%
Don't know 47.90%


The following are some of the comments from our students:


"Thank you for the letter advising me of the next City & Guilds exam.

While writing I would like to express my thanks to my tutor, Mrs. Shirley Neal for the help she gave me, to Scheidegger for the way the course is laid out, and
to Sam and Terry who ran the two practice days I attended. They are certainly the right people for the job!

Having done this course and passed the ACP exam I am now able to troubleshoot, install and upgrade operating systems, install hardware, dismantle and reassemble
system units (I have three now).

I would certainly recommend Scheidegger to any one who wishes to learn about computers, even as a raw beginner.

You may use this letter in any way you wish."

Terry B (Gravesend)



"I would like to place on record my sincere thanks for the bookkeeping course I recently completed. Thanks to this I have now achieved the career move I so desperately needed and I have found the practical knowledge of bookkeeping and the Sage accounting system invaluable.

I am now going to study accounting at university level and I cannot thank your company enough.

I enclose the voucher for the 'Run your own bookkeeping practice' booklet.

Once again, my sincere thanks"

John W (Kettering)



"May I take this opportunity to mention how stimulating this course has been for me. I have a high regard for Scheidegger Training and would not hesitate passing on what an excellent training facility it is."

Paul S (London)



"Thank you for my letter enclosing my Log Book for signature.

I now return my ECDL Log Book duly signed.

I would like to take this opportunity to thank you for all the encouragement I have received from Scheidegger. It has given me the confidence to progress further in my chosen career."

Ruth S (Sheffield)



"I am writing to inform you that I have completed all of my examinations. Two months ago I took my CompTIA A+ exams and successfully passed. Since completing
my City & Guilds exams in London. I have only received one certificate from you that was for the 'City & Guilds: Maintain Equipment and Systems'.

I am now waiting to receive three certificates from you. First is my Scheidegger certificate for completing the whole course successfully. Second is my 'ACP certificate' for the exam I sat in March and finally my 'City & Guilds: Install & Configure Equipment and Operating Systems' certificate. Please could you advise me as to when I will receive these certificates as mentioned above.

I would like to thank the college and my personal tutor for the professional training you provided me with, to help me pass my course."

Peter F (Birmingham)


In order to maintain our high standards and ensure that we continue to provide a good service to our students we ask every student to fill out a questionnaire.
A sample of these can be found at
http://www.scheidegger.co.uk/questionnaire_summary.html

[ECA]

and NOT 1 percentage over 50%...
and out of ALL those graduated, how many got the jobs they trained for...
I would BET, less then 20%...
I would like to see the Government evaluation of your school.. NOt your evaluation..

[cybersquirrel]

BECKY , I just spoke to watchdog regarding scheidegger and they kindly asked me to get in touch with you but i deleted your email address as i got a reply from my last email informing me that you no longer work there .
would you kindly email me again please cybersquirrel20@yahoo.com

[cybersquirrel]

im still amazed at the amount of people who are emailing me on a daily basies complaining about scheidegger ,especially the amount of people who have informed me that they are takeing legal advice and have cancelled payments .
I also agree with ECA`s comment that it would be nice to see the goverment evaluation , I wouldent excatly call those satisfactory rateings either from scheidegger either in fact i find those below standards ..

[ECA]

yep,
There IS a government office that GRADS schools..

[majestix2005]

Scheidegger are monsters. Stay well clear from this company of con artists. I have not done any of there course and will not pay there ridiculous fees. They are taking me to court and I will fight them all the way there. I will not back down. BE WARNED.

[ECA]

Ummm,
I REALLY thought, that FREEDOM of speach on the internet was tottally FREE...
ITS an OPINION.
And I think 90% of those HERE, arent even NEAR them to use there facilities, anyway.

There is NO college that can Guarentee you a JOB after you graduate, unless you like working at BURGER KING, or a chicken ranch.. Which I would GUESS isnt the job you were training for.
And i dont think I need to go into SATURATION of the market place with EXTRA workers, of ANY specific education..

And I will debate the Viability, of teaching Programming under windows with anyone. I'd rather see a better base of Teaching computer PROGRAMMING for ALL systems and OS
Many countries governments are Dumping MS, because it COSTS to much and security is abit Lack. Even Germany dropped it.

[Street]

I signed up with scheidegger a few months ago... did seem a bit sus at the time (the salesman was very pushy and id signed up before realising what id done) :-S

Now ive just been looking for reviews and have come across this... is it true you have to pay extra for the exams at the end of the course as i wasnt told this at the tim...? If so im thinking of cancelling my registration as i cant afford the extra money... how would I go about doing that?

[druiduk]

just joined forum due to the postings I found about this company. I have a finance company hassling me for money they are paying them, for a ccie course that I cancelled some four months ago or more, as I too was pushed into it. Tried contacting the company in several ways as well as the company rep that came to see me....no response from emails, letters or phone calls. The reason I cancelled was no tutor that they promised me, ever contacted and scheidegger are still drawing money for a course I am not getting.

[webmaster]

Ummm,
I REALLY thought, that FREEDOM of speach on the internet was tottally FREE...
ITS an OPINION.
And I think 90% of those HERE, arent even NEAR them to use there facilities, anyway.

There is NO college that can Guarentee you a JOB after you graduate, unless you like working at BURGER KING, or a chicken ranch.. Which I would GUESS isnt the job you were training for.
And i dont think I need to go into SATURATION of the market place with EXTRA workers, of ANY specific education..

And I will debate the Viability, of teaching Programming under windows with anyone. I'd rather see a better base of Teaching computer PROGRAMMING for ALL systems and OS
Many countries governments are Dumping MS, because it COSTS to much and security is abit Lack. Even Germany dropped it.

Hi as you are talking about Germany dropping Microsoft for linux maybe you should look at this,
http://www.veritest.com/clients/reports/microsoft/microsoft_IT_Pro.pdf
As an MCSE obviously I might be a bit biased but as I live in the UK and not the US, I trained for the qualifications where I knew there was going to be a demand.
After reading some of the threads regarding Scheidegger I have to say I trained with them, and although it wasnt easy and it was not cheap, I found it the only way I could train and do my job at the same time. More importantly I didnt have the money up front to do the training, so they funded me.
Obviously this way of training isnt for everyone, and I didnt fall into a job straight away, it took a lot of hard work and commitment to get where I am today, but looking back I am glad I made the move from retail to I.T :thumb

[webmaster]

As I understand it from CISCO'S website to do the CCIE you have to have a number of years in the field before you can even go for the exam!
Are you sure its the CCIE? as on their website they don't even do it.

[Scheidegger2005]

[admin rant]
I'm editing this post for one big reason, do not come here pretending to be the company and write negatively. That wont be tolerated. If you have an opinion on a company, fine post it. Pretending to be a company and posting negative things opens up a legal door I would rather keep closed.

thanks,
-dang
[/admin rant]

[ECA]

And you must remember, that your locations IS being logged.

[pcmaster]

You are doing well Scheidegger! I've achieved my objectives in the PC Masters course and I've enjoyed every moment of it. What else can I say?

[ECA]

You are doing well Scheidegger! I've achieved my objectives in the PC Masters course and I've enjoyed every moment of it. What else can I say?

what did it cover?
Computer operation??
estimating rescources?
OS's??
Program use??Which??
Graphic manipulation, and relation to Need ram??
(how much ram would you need toscan a pic at 1200x1200DPI at 16 bit color depth, and not use up your video ram?? Including OS needs.)

Or did you just learn HOW Office works and how to integrate programs from each section??Office to excell to data base formats?? Cool but not worht the money.

[webmaster]

what did it cover?
Computer operation??
estimating rescources?
OS's??
Program use??Which??
Graphic manipulation, and relation to Need ram??
(how much ram would you need toscan a pic at 1200x1200DPI at 16 bit color depth, and not use up your video ram?? Including OS needs.)

Or did you just learn HOW Office works and how to integrate programs from each section??Office to excell to data base formats?? Cool but not worht the money.

Jesus, ECA looking at all your threads on this subject, you seem to be of the opinion that every one who wants to get into I.T should be of a standard that matches Bill Gates himself!!!
Remember most people doing things like A+ or N+ are looking to take that first step into the Industry. Remember you live in America the I.T job market is different, I started as an A+ and got a job working for PC world, nothing amazing just fixing and repairing the publics computers, this was my starting point into the industry, I now work for Barclays Bank as an MCSE earning £38,000, I didnt walk into this job, their is no way I would have got the job isf I had not been able to show a basic grounding first.
Most people studying whilest working just want a foot in the door qualification not to the extent you go on about!! Just remember ECA you are talking about your personal expeirence in the USA and have no idea what it is like to get an I.T job in the UK.

[ECA]

WELL,
Lets see...
In 1982...
RPG, BAL, Basic, Fortran, and a few other languages....(honors)
Knew amiga, INTEL, MS, timex sinclair, C64, 128, VIC...and abit more...
Made hardware from schematics, for most.
and was 22..
THERE IS a difference between OS understanding, and HARDWARE understanding.

But do you REALLy think it wall be LESS then in the PAST???
What a SHANE/SHAM.............

And I wont say systems analysis.
And at your wage you are under PAID if you even know 1/2 this....The environment in the US would make you RI
CH if you COULD find a job...Or even make your own..
I EXPECt the best in a schol, not the least.

[madmax21]

I've just filled in Scheidegger's Student Questionnaire as I've just completed their PC Master course. Here's what I put:

Course materials 'excellent'
Teaching materials 'good'
Quality of service 'excellent'
Promptness in returning assignments '4-7 days';
Assignment comments 'very helpful, friendly and informative'
Will the course help you achieve your objectives? 'hopefully'

Make your own minds up.

[ECA]

But,
what did you have to compare it to??

What other schools, courses, materials, DID you have??

[webmaster]

But,
what did you have to compare it to??

What other schools, courses, materials, DID you have??

ECA why cant you say anything positive to the people who have started to get into I.T?
Nearly all your threads are always knocking them or the company they are training with, strange considering you have not trained with any UK companies!!

[gary_hendricks]

A friend of mine signed up with Scheidegger and had no problems with it.

[jetpilot]

I've got a starting point now to go on and get more and better qualifications. I'm going to take on more training and I've got no problems doing that with Scheidegger. It treated me very well and I got what I paid for - the teachers were always there for me and guided me in the right direction. I've joined its Career Channel and I'm waiting to see what benefit I will get from this. I'll keep you posted on any progress.

[Spike]

Being Europe’s largest Computer Training Institute, Scheidegger have successfully trained over 5,000,000 students in past years and we continue to be committed to delivering the best possible training.

As such we would like to take this opportunity to publish some recent feedback from our students:


1) How helpful was the tutor?

Excellent 33.52%
Very Good 34.24%
Good 29.23%
Poor 2.19%
Bad 0.82%


2) How helpful were the progress reports?

Excellent 43.16%
Very Good 41.33%
Good 13.96%
Poor 1.28%
Bad 0.27%


3) How helpful was the student website?

Excellent 16.15%
Very Good 35.86%
Good 43.43%
Poor 3.28%
Bad 1.28%


4) Contact back by tutor?

Same Day 68.52%
Following Day 28.01%
Unacceptable Delay 3.47%


5) TMA (Tutor Marked Assignment) return delay?

Always within 10-12 days 81.48%
Usually within 10-12 days 15.51%
Longer than 10-12 days 3.01%


6) Was using games as part of the training useful?

Yes 51.53%
No 13.30%
Don't know 35.17%


7) Was using movies as part of the training useful?

Yes 47.63%
No 4.47%
Don't know 47.90%


The following are some of the comments from our students:


"Thank you for the letter advising me of the next City & Guilds exam.

While writing I would like to express my thanks to my tutor, Mrs. Shirley Neal for the help she gave me, to Scheidegger for the way the course is laid out, and
to Sam and Terry who ran the two practice days I attended. They are certainly the right people for the job!

Having done this course and passed the ACP exam I am now able to troubleshoot, install and upgrade operating systems, install hardware, dismantle and reassemble
system units (I have three now).

I would certainly recommend Scheidegger to any one who wishes to learn about computers, even as a raw beginner.

You may use this letter in any way you wish."

Terry B (Gravesend)



"I would like to place on record my sincere thanks for the bookkeeping course I recently completed. Thanks to this I have now achieved the career move I so desperately needed and I have found the practical knowledge of bookkeeping and the Sage accounting system invaluable.

I am now going to study accounting at university level and I cannot thank your company enough.

I enclose the voucher for the 'Run your own bookkeeping practice' booklet.

Once again, my sincere thanks"

John W (Kettering)



"May I take this opportunity to mention how stimulating this course has been for me. I have a high regard for Scheidegger Training and would not hesitate passing on what an excellent training facility it is."

Paul S (London)



"Thank you for my letter enclosing my Log Book for signature.

I now return my ECDL Log Book duly signed.

I would like to take this opportunity to thank you for all the encouragement I have received from Scheidegger. It has given me the confidence to progress further in my chosen career."

Ruth S (Sheffield)



"I am writing to inform you that I have completed all of my examinations. Two months ago I took my CompTIA A+ exams and successfully passed. Since completing
my City & Guilds exams in London. I have only received one certificate from you that was for the 'City & Guilds: Maintain Equipment and Systems'.

I am now waiting to receive three certificates from you. First is my Scheidegger certificate for completing the whole course successfully. Second is my 'ACP certificate' for the exam I sat in March and finally my 'City & Guilds: Install & Configure Equipment and Operating Systems' certificate. Please could you advise me as to when I will receive these certificates as mentioned above.

I would like to thank the college and my personal tutor for the professional training you provided me with, to help me pass my course."

Peter F (Birmingham)


In order to maintain our high standards and ensure that we continue to provide a good service to our students we ask every student to fill out a questionnaire.
A sample of these can be found at
http://www.scheidegger.co.uk/questionnaire_summary.html
Percentage ratings are pointless unless you can tell us how many people took part in this questionnaire. Was it 10, 50, 100 or more.
As this was posted on the CIW student site, where are their recommendations.
They certainly don't have a forum on which to express any opinions.

Question(5) I found the most interesting:-

5) TMA (Tutor Marked Assignment) return delay?
Always within 10-12 days 81.48%
Usually within 10-12 days 15.51%
Longer than 10-12 days 3.01%

There are a lot of Tutor Marked Assignments within a course.
Any delay will eventually cause you to pass your course completion date,
where you will be financially penalised to extend your course duration.
You've read the rumours 'lost in post'. This is probably why.
As TMA's are submitted electronically. There is no reason why they can not be returned using the same method.
Think about it.

[apollo]

I did the Scheidegger PC Masters course and I have started up my own computer repair business. I think it would be nice if they put their practical sessions on CD to allow students to refer back to at a later date or even on DVD or video.

[mountaineer]

I did an A+ course with Scheidegger. It was good. The Scheidegger rep who came to see me explained everything thoroughly to me and it was spot on. The tutor I was matched up with was the same, really good and explained the answers really carefully if I ever asked about a particular thing. Once or twice my assignments were a couple of days late in coming back to me but it did not inconvenience me. I'm looking for a job with a good qualification.

[boyracer]

Is there some kind of conspiracy going on this forum? Cos, I tell you that's what it seems like to me! How come there's so many people here claiming to have had a bad time with Scheidegger? All I can say is that I most certainly didn't and I found them excellent.

What exactly is it that you people want, treating with kid gloves? Why don't you just get on with it, take the course and stop whinging... the Web Design training I did is opening doors for me all over the place. Maybe, it's because I've got a very positive attitude towards my future but that has a hell of a lot to do with Scheidegger and my course tutor.

She was always available when I rang up or emailed for advice and the way she answered me was excellent and prompt. I felt like I'd got a friend at the other end of the line and I felt like the whole of the training school were behind me and any kind of resource or info I needed was available for me for the asking.

They offer you the use of their career channel and the PeopleBank to help you find a job but I didn't bother with either of them, I just got on the phone and told companies about myself and what qualifications I had got myself over the years since school.

I also told them what exams I had done. The course was a lot to take in but I found it really stimulating, particularly graphics and animation. And that's when the doors started opening - first of all in my head and I started to realise what potential I've got and where I could go in the future.

I'm really excited at the prospects I've got and the kind of job I'm going to end up with.

SO stop moaning, learn what they are trying to teach you and get on with your future.

[skydiver]

There are some strange postings going on here at the moment, so I thought I'd put in my two penny-worth. All I can tell you about Scheidegger is that I have nothing but praise for them. I finished my course ages ago but I know that if I had a problem I could ring up the tutors at the college and ask for their help at any time. They were great and really helpful to me.

[techfreak]

Boyracer and Skydiver look like they were asked to come here and post positive things. Common guys....give this a rest...

[Ioman]

Skydiver and Boyracer both have similiar IP addresses and e-mail accounts. Just for those viewing this thread. Just an FYI.