Serial number for HDD100/05

[his047]

Hi There,

I have come across a very cheap, but perfectly legitimate HDD100 at PC in in Britain. the unit was ex-display and as part of the security measures in PC World they had glued one of these senor thingies across the serial number (or at least I think this is why the indentation on the back of the unit which looks like it might have a serial number sticker in it is empty). Unfortunately the unit is now not working and the Philips agent here in Denmark refuses to repair the unit because it does not have a serial number on the unit itself. They have agreed to repair if I supply them with a serial number, so can you help with one? Alternatively, if there IS no serial number on the unit, can you let me know?

[ECA]

I should also point out...
A S# from the Us may NOT WORK in the UK.

[edbethea]

I'm surprised that Philips will not repair the unit without a serial number. Each Philips HDD100/120 has an internal serial number that can be displayed when accessing the Menu (side button) then scrolling down to 'information' at the bottom which gives the firmware version, remaining storage space (gb) and unit's serial # which is the same as the one printed on the back of the player. Of course the player must at least switch on to get to it.

Tell them to fix it and get the serial # themselves!

[ECA]

I would also suggest that the company that set it out for Display, KEPT a record of the #, for there Tax purposes, as it was a LOSS.

[ECA]

Edbet..

this is mostly a security problem..
If the unit was stolen, hijacked, or DUMPED by the seller(broken), and someone picked it up to take it in to be fixed, and used.
They wish to know this before they do anything.
Shoe sellers in the US, Cut the heel of the shoes out, when they throw them away, and claim them as such to the maker to get the money back.
Book sellers Strip the covers off, to get there money back. To show the book is NOT to be sold/used, or was destroyed.

They may not touch it with out the S#, to prove ownership. they can look it up on the site and see if this person bought it, or it was listed as destroyed.