3rd party spyware removal

[moyno85]

Heya wonderful people. I'm doing this on behalf of a mate, he can't get on the net so he sent me his hijack this log over MSN. Any help would be GREATLY appreciated by both parties. Thank YOU!

Logfile of HijackThis v1.97.7
Scan saved at 12:21:54 PM, on 12/01/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\logonui.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\System32\GEARSEC.EXE
C:\Program Files\Trend Micro\PC-cillin 2003\Tmntsrv.exe
C:\Program Files\Trend Micro\PC-cillin 2003\tmproxy.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Trend Micro\PC-cillin 2003\PccPfw.exe
C:\Program Files\Trend Micro\PC-cillin 2003\pccguide.exe
C:\Program Files\Trend Micro\PC-cillin 2003\PCCClient.exe
C:\Program Files\Trend Micro\PC-cillin 2003\Pop3trap.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\windows\system32\taskmgn.exe
C:\Program Files\Windows ControlAd\WinCtlAd.exe
C:\Program Files\Windows ControlAd\WinCtlAdAlt.exe
C:\Program Files\SED\SED.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\WebSecureAlert\WebSecureAlert.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Documents and Settings\Tim Wowor\My Documents\My Received Files\hijackthis.exe

R3 - URLSearchHook: (no name) - _{CA0E28FA-1AFD-4C21-A8DC-70EB5BE2F076} - (no file)
O1 - Hosts: 69.20.16.183 auto.search.msn.com
O1 - Hosts: 69.20.16.183 search.netscape.com
O1 - Hosts: 69.20.16.183 ieautosearch
O3 - Toolbar: &SearchBar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.d ll
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\PC-cillin 2003\pccguide.exe"
O4 - HKLM\..\Run: [PCCClient.exe] "C:\Program Files\Trend Micro\PC-cillin 2003\PCCClient.exe"
O4 - HKLM\..\Run: [Pop3trap.exe] "C:\Program Files\Trend Micro\PC-cillin 2003\Pop3trap.exe"
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [Windows Task Manager] C:\windows\system32\taskmgn.exe
O4 - HKLM\..\Run: [Windows ControlAd] C:\Program Files\Windows ControlAd\WinCtlAd.exe
O4 - HKLM\..\Run: [SESync] "C:\Program Files\SED\SED.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: WebSecureAlert.lnk = C:\Program Files\WebSecureAlert\WebSecureAlert.exe
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
O10 - Unknown file in Winsock LSP: c:\windows\system32\aklsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\aklsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\aklsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\aklsp.dll
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{C6E89460-C870-48E8-9D29-1DFAD1416581}: NameServer = 203.134.64.66 203.134.65.66

[nightowl]

Download and run LSPFIX

O10 - Winsock hijackers

What to do:
It's best to fix these using LSPFix from Cexx.org, Note that 'unknown' files in the LSP stack will not be fixed by HijackThis, for safety issues


http://www.cexx.org/lspfix.htm



O10 - Unknown file in Winsock LSP: c:\windows\system32\aklsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\aklsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\aklsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\aklsp.dll


VERY IMPORTANT

DELETE THE FILE aklsp.dll ONLY


See if he can get on the internet after that.

Still has other problems here..........Jim

[moyno85]

Heya, thanks for the help, I managed to talk my computer illiterate ewok mate through deleting those .dll's. From what I gather, things seem a little bit better. Here's his new hijack this log:
thanks again for the help,

Logfile of HijackThis v1.97.7
Scan saved at 10:13:25 PM, on 12/01/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\GEARSEC.EXE
C:\Program Files\Trend Micro\PC-cillin 2003\Tmntsrv.exe
C:\Program Files\Trend Micro\PC-cillin 2003\tmproxy.exe
C:\Program Files\Trend Micro\PC-cillin 2003\PccPfw.exe
C:\Program Files\Trend Micro\PC-cillin 2003\pccguide.exe
C:\Program Files\Trend Micro\PC-cillin 2003\PCCClient.exe
C:\Program Files\Trend Micro\PC-cillin 2003\Pop3trap.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\windows\system32\taskmgn.exe
C:\Program Files\Windows ControlAd\WinCtlAd.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\SED\SED.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\WebSecureAlert\WebSecureAlert.exe
C:\Program Files\Windows ControlAd\WinCtlAdAlt.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Tim Wowor\My Documents\My Received Files\hijackthis.exe

R3 - URLSearchHook: (no name) - _{CA0E28FA-1AFD-4C21-A8DC-70EB5BE2F076} - (no file)
O1 - Hosts: 69.20.16.183 auto.search.msn.com
O1 - Hosts: 69.20.16.183 search.netscape.com
O1 - Hosts: 69.20.16.183 ieautosearch
O3 - Toolbar: &SearchBar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.d ll
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\PC-cillin 2003\pccguide.exe"
O4 - HKLM\..\Run: [PCCClient.exe] "C:\Program Files\Trend Micro\PC-cillin 2003\PCCClient.exe"
O4 - HKLM\..\Run: [Pop3trap.exe] "C:\Program Files\Trend Micro\PC-cillin 2003\Pop3trap.exe"
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [Windows Task Manager] C:\windows\system32\taskmgn.exe
O4 - HKLM\..\Run: [Windows ControlAd] C:\Program Files\Windows ControlAd\WinCtlAd.exe
O4 - HKLM\..\Run: [SESync] "C:\Program Files\SED\SED.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: WebSecureAlert.lnk = C:\Program Files\WebSecureAlert\WebSecureAlert.exe
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{C6E89460-C870-48E8-9D29-1DFAD1416581}: NameServer = 203.134.64.66 203.134.65.66

[nightowl]

Reboot To Safe Mode (tap F8 on Startup)

Delete these files

C:\Program Files\Windows ControlAd\WinCtlAd.exe
C:\Program Files\SED\SED.exe
C:\Program Files\Windows ControlAd\WinCtlAdAlt.exe

Still in Safe Mode, Place a check next to each of these and click Fix Checked.

R3 - URLSearchHook: (no name) - _{CA0E28FA-1AFD-4C21-A8DC-70EB5BE2F076} - (no file)
O1 - Hosts: 69.20.16.183 auto.search.msn.com
O1 - Hosts: 69.20.16.183 search.netscape.com
O1 - Hosts: 69.20.16.183 ieautosearch
O3 - Toolbar: &SearchBar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL (file missing)
O4 - HKLM\..\Run: [Windows Task Manager] C:\windows\system32\taskmgn.exe
O4 - HKLM\..\Run: [Windows ControlAd] C:\Program Files\Windows ControlAd\WinCtlAd.exe
O4 - HKLM\..\Run: [SESync] "C:\Program Files\SED\SED.exe"
O4 - Global Startup: WebSecureAlert.lnk = C:\Program Files\WebSecureAlert\WebSecureAlert.exe


Delete all Temporary Internet Files, Cookies, Do a Defrag on your C Drive(still in safe mode),Empty recycle bin.

Start/All Programs/Accessories/System Tools/Disc Defragment

[nightowl]

O1 - Hosts: 69.20.16.183 auto.search.msn.com
O1 - Hosts: 69.20.16.183 search.netscape.com
O1 - Hosts: 69.20.16.183 ieautosearch


If these keep reloading I'll send you to a different message board where the experts on this problem are.......Jim

[moyno85]

Heya jim, thanks for that. Everything seems to be fine but yeah those files are coming back:

O1 - Hosts: 69.20.16.183 auto.search.msn.com
O1 - Hosts: 69.20.16.183 search.netscape.com
O1 - Hosts: 69.20.16.183 ieautosearch

New forum time?

Thanks

[nightowl]

http://spywarewarrior.com/viewforum.php?f=5&sid=7822d3f945052a78ba639504df30b87f

From what I've seen, this board is the best for this problem. Its kind of complicated.

Here is a post by Blender, She seems to be the expert on it. You may be able to fix it by reading these posts.

http://spywarewarrior.com/viewtopic.php?t=8332


Let us know if it works........Jim

[alatedseraph]

jim i did notice that in that hijackthis log there was a kalv* file... hes got elite search bar needs to get rid of that to do that go to safe mode search for all files starting with kalv then change the file extension (.exe) to .old then restart the computer bring it up in normal mode search for files that end with .old ( type in *.old) then erase all that are there then use all the spyware programs u have and then finally reboot and atleast elite bar should be gone

[nightowl]

Yes there was, we killed it allready. The O1s are the problem here...........Jim :vivi

[ECA]

Sorry to break in...
But night owl is doing ok...
And YES, i dont see KALV..

REPOSt to show whats happening.. night owl knows, when to call me... IM the LAST one you wish to call.. I will KILL everything NOT WINDOWS...