Bad stuff wont go away -ietlbass.dll & CWSanalizeIE

[mooncoin]

Ok, I've acquired this horrible ietlbass.dll trojan and a CWS variant. I have read the threads on removing ietlbass.dll. I've tried all the ideas that appear relevant to my system, to no avail.

Anyway, from the beginning. Running Windows XP sp2 and fully up to date. NAV and NAT firewall for protection. Spywareblaster, spybot S&D and adaware SE personal installed and checked regularly.

NAV alerts to ietlbass.dll file. Have denied access, quarantined, deleted but always reappears on reboot. Sometimes it appears as a zero byte file but NAV kicks up anyway. Sent file to Symantec who tell me NAV will deal with it. Yea Right!

I downloaded and ran every spyware removal tool I could get - Ewido, Spysweeper, SpySubtract and CWSshredder. Spysweeper tells me I have CWS_analizeIE which it removes but it reappears on reboot. The others have picked out bits, but I am lost and frustrated. The best I can do is a manual clean each time I boot up the system but something alien is lurking inside!

I can provide my HijackThis log if required.

Any help/ideas greatly appreciated. AND please talk slow, I am ok with most things but get a little anxious tinkering in the registry!

Graham

[nightowl]

Hi Mooncoin, I'll type as slow as I can, Go ahead and post your log, thanks.........Jim


Also try ADaware, Make sure your definitions are up to date and scan with that also .........Jim

[mooncoin]

Hi Jim

Thanks for taking the time. My log is coming up. I forgot to mention that Spysweeper also throws up AddClass and MSMsgSvc as problems which it removes but are reported again on reboot. I am also getting an odd response in that right-clicking on a folder causes all windows to close and the sytem tray to lose several icons (sometimes)! Anyway here is my log and mny thanks for your time and trouble-

Logfile of HijackThis v1.99.0
Scan saved at 20:33:21, on 14/01/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\TuneUp Utilities 2004\WinStylerThemeSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\tblmouse.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Picasa\PicasaMediaDetector.exe
C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
C:\Program Files\Messenger\msmsgs.exe
E:\Program Files\iISystem Wiper\SystemWiper.exe
C:\Program Files\Netscape\Netscape\Netscp.exe
C:\Program Files\interMute\SpySubtract\SpySub.exe
C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\PROGRA~1\Symantec\NORTON~1\GHOSTS~2.EXE
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\Program Files\APC\APC PowerChute Personal Edition\apcsystray.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\Wt32exe.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://google.co.uk
R1 - HKLM\Software\Microsoft\Internet Explorer,SearchURL = http://google.co.uk
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://google.co.uk
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://google.co.uk
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bbc.co.uk
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://google.co.uk
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://google.co.uk
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://google.co.uk
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bbc.co.uk
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://google.co.uk
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://google.co.uk
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://google.co.uk
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = MsIE
N3 - Netscape 7: # Mozilla User Preferences

/* Do not edit this file.
*
* If you make changes to this file while the browser is running,
* the changes will be overwritten when the browser exits.
*
* To make a manual change to preferences, you can visit the URL about:config
* For more information, see http://www.mozilla.org/unix/customizing.html#prefs
*/

user_pref("browser.activation.checkedNNFlag", true);
user_pref("browser.bookmarks.added_static_root", true);
user_pref("browser.display.screen_resolution", 96);
user_pref("browser.history_expire_days", 0);
user_pref("browser.search.defaultengine", "");
user_pref("browser.search.mode", 1);
user_pref("browser.startup.homepage", "http://www.bbc.co.uk");
user_pref("browser.startup.homepage_override.mstone", "rv:1.4");
user_pref("browser.turbo.showDialog", false);
user_pref("browser.urlbar.autocomplete.enabled", false);
user_pref("dom.disable_open_during_load", true);
user_pref("font.name.fantasy.x-western", "Aardvark Cafe");
user_pref("general.useragent.c
N3 - Netscape 7: # Mozilla User Preferences

/* Do not edit this file.
*
* If you make changes to this file while the browser is running,
* the changes will be overwritten when the browser exits.
*
* To make a manual change to preferences, you can visit the URL about:config
* For more information, see http://www.mozilla.org/unix/customizing.html#prefs
*/

user_pref("browser.activation.checkedNNFlag", true);
user_pref("browser.bookmarks.added_static_root", true);
user_pref("browser.display.screen_resolution", 96);
user_pref("browser.history_expire_days", 0);
user_pref("browser.search.defaultengine", "");
user_pref("browser.search.mode", 1);
user_pref("browser.startup.homepage", "http://www.bbc.co.uk");
user_pref("browser.startup.homepage_override.mstone", "rv:1.4");
user_pref("browser.turbo.showDialog", false);
user_pref("browser.urlbar.autocomplete.enabled", false);
user_pref("dom.disable_open_during_load", true);
user_pref("font.name.fantasy.x-western", "Aardvark Cafe");
user_pref("general.useragent.c
O2 - BHO: bho2gr Class - {31FF080D-12A3-439A-A2EF-4BA95A3148E8} - E:\Program Files\GetRight\msie2gr.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - E:\Program Files\Roboform\RoboForm.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - E:\Program Files\Roboform\RoboForm.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [CTStartup] C:\Program Files\Creative\Splash Screen\CTEaxSpl.EXE /run
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [tblfunc] tblmouse.exe
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe
O4 - HKLM\..\Run: [QuickTime Task] "E:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Jet Detection] E:\Program Files\Creative\SBAudigy\PROGRAM\ADGJDet.exe
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [AsioReg] REGSVR32.EXE /S CTASIO.DLL
O4 - HKLM\..\Run: [LifeScape Media Detector] C:\Program Files\Picasa\PicasaMediaDetector.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [iIWiper] E:\Program Files\iISystem Wiper\SystemWiper.exe m
O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\Netscape\Netscape\Netscp.exe" -turbo
O4 - Global Startup: APC UPS Status.lnk = C:\Program Files\APC\APC PowerChute Personal Edition\Display.exe
O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV0 2.EXE
O4 - Global Startup: GetRight - Tray Icon.lnk = E:\Program Files\GetRight\getright.exe
O4 - Global Startup: RealAudio.exe
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Customize Menu &4 - file://E:\Program Files\Roboform\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: Download with GetRight - E:\Program Files\GetRight\GRdownload.htm
O8 - Extra context menu item: Fill Forms &] - file://E:\Program Files\Roboform\RoboFormComFillForms.html
O8 - Extra context menu item: Get Flash by FlashKeeper - C:\Program Files\FlashKeeper\GetFlash.htm
O8 - Extra context menu item: Open In &New Window - C:\Documents and Settings\graham\Application Data\TuneUp Software\TuneUp Utilities\Web\tuofinw.tui
O8 - Extra context menu item: Open with GetRight Browser - E:\Program Files\GetRight\GRbrowse.htm
O8 - Extra context menu item: Save Forms &[ - file://E:\Program Files\Roboform\RoboFormComSavePass.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://E:\Program Files\Roboform\RoboFormComFillForms.html
O9 - Extra 'Tools' menuitem: Fill Forms &] - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://E:\Program Files\Roboform\RoboFormComFillForms.html
O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://E:\Program Files\Roboform\RoboFormComSavePass.html
O9 - Extra 'Tools' menuitem: Save Forms &[ - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://E:\Program Files\Roboform\RoboFormComSavePass.html
O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://E:\Program Files\Roboform\RoboFormComShowToolbar.html
O9 - Extra 'Tools' menuitem: RF Toolbar &2 - {724d43aa-0d85-11d4-9908-00400523e39a} - file://E:\Program Files\Roboform\RoboFormComShowToolbar.html
O9 - Extra button: FlashKeeper - {86301D40-94C1-4a5e-843B-7F43965E364A} - C:\Program Files\FlashKeeper\GetFlash.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: cpcScanner - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: Yahoo! Backgammon - http://download.games.yahoo.com/games/clients/y/at0_x.cab
O16 - DPF: {01FE8D0A-51AD-459B-B62B-85E135128B32} (DD_v4.DDv4) - http://www.drivershq.com/DD_v4.CAB
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/SU/ocx/12119/CTSUEng.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=34738&clcid=0x409
O16 - DPF: {1842B0EE-B597-11D4-8997-00104BD12D94} (iCC Class) - http://www.pcpitstop.com/internet/pcpConnCheck.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.symantec.com/techsupp/asa/LSSupCtl.cab
O16 - DPF: {289BE149-73D8-4EE3-B3AC-34634FBE4A37} (BIS_SurfCtlV1 Class) - http://brightideassoftware.com/downloads/BIS_Web.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {2F0D1DA3-F3E4-4C67-BB5C-5AFD70C1A4A5} (UDConnect Class) - http://01.sharedsource.org/html/UDConn.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/EPUWALControl_v1-0-3-17.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/247ec5dc14962814a619/netzip/RdxIE601.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {79E0C1C0-316D-11D5-A72A-006097BFA1AC} (EPSON Web Printer-SelfTest Control Class) - http://support.epson-europe.com/selftest/Prg/ESTPTest.cab
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/asa/SymAData.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/region/reg_eu/techsupp/activedata/ActiveData.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/SU/ocx/12119/CTPID.cab
O23 - Service: Adobe LM Service - Unknown - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: APC UPS Service - American Power Conversion Corporation - C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: EPSON Printer Status Agent2 - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: GhostStartService - Symantec Corporation - C:\PROGRA~1\Symantec\NORTON~1\GHOSTS~2.EXE
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
O23 - Service: SymWMI Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: Tablet Service - Aiptek - C:\WINDOWS\System32\Wt32exe.exe
O23 - Service: TuneUp WinStyler Theme Service - TuneUp Software GmbH - C:\Program Files\TuneUp Utilities 2004\WinStylerThemeSvc.exe

[nightowl]

Never seen this before?????


/* Do not edit this file.
*
* If you make changes to this file while the browser is running,
* the changes will be overwritten when the browser exits.
*
* To make a manual change to preferences, you can visit the URL about:config
* For more information, see http://www.mozilla.org/unix/customizing.html#prefs
*/

user_pref("browser.activation.checkedNNFlag", true);
user_pref("browser.bookmarks.added_static_root", true);
user_pref("browser.display.screen_resolution", 96);
user_pref("browser.history_expire_days", 0);
user_pref("browser.search.defaultengine", "");
user_pref("browser.search.mode", 1);
user_pref("browser.startup.homepage", "http://www.bbc.co.uk");
user_pref("browser.startup.homepage_override.mstone", "rv:1.4");
user_pref("browser.turbo.showDialog", false);
user_pref("browser.urlbar.autocomplete.enabled", false);
user_pref("dom.disable_open_during_load", true);
user_pref("font.name.fantasy.x-western", "Aardvark Cafe");
user_pref("general.useragent.c

[nightowl]

Better leave it alone for now. May be nothing.Let me take a look at the rest of this........Jim

[mooncoin]

Yep it's all part of the file. I assumed it was to do with Mozilla. I have all the browsers installed for checking compatibility on my web design course

[nightowl]

Reboot To Safe Mode (tap F8 on Startup) Place a check next to each of these and click Fix Checked.


O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O4 - Global Startup: RealAudio.exe
O16 - DPF: {2F0D1DA3-F3E4-4C67-BB5C-5AFD70C1A4A5} (UDConnect Class) - http://01.sharedsource.org/html/UDConn.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/247ec5dc149628...ip/RdxIE601.cab


Still In Safe Mode Delete all Temporary Internet Files, Cookies, Do a Defrag on your C Drive, Empty recycle bin.

Start/All Programs/Accessories/System Tools/Disc Defragment

Then Reboot and post a new log..........Jim :vivi

[ECA]

he also has the FUN one...(SVC)

You have something running that is ADDING services..
This could be ANY internet TOY...
Weather bug, Stock ticker, small Internet games....
You NEEd to clean this ALL up...
Add/remove programs...
REMOVE ALL the suff you DONT KNOW/DONT want/DONT WORK..
MORE then 1 anti virus program, confusses AV programs.
MORE then a FEW antibot, programs only get in the way of each other..
LEAVE norton on..
Adaware
Spybot SD
Spywareblaster
Hijackthis..
these are the programs MOST use...try to kill the rest..

REMEMBER, its easyier to CLEAN it here, and need to RELOAD it later....Then to have the computer DIE...

[nightowl]

Yea some programs called Get Right and Roboform(not sure what they are or if they are needed) May have something to do with the SVC?

Mooncoin, do you know what these 2 programs are?..........Jim

[ECA]

roboform is a FORM fillin program, its not needed, and shouldnt do SVC.
Getright is download manager, SAME there..

I want THEM to remove, FIRST what they can...If we remove STUFF, we may kill what they wanted and what was causeing the problem,,, BUT leave the rest of the program.

[mczplwp]

I hate droppers. The old mothership concept. I've wondered if some of these FREE spyware killers don't drop crap on your box to prove their needfulness. ECA is right about slimming down the searchers. I use a few removers even though there is redundancy they are safe. I don't see anything strange other than what is listed to clean.
Sometimes I open taskmanager and sort processes by cpu access. Watch for what is hitting the processor. Sometimes it wil give me a lead. Many times a blind alley.
I did have a box in the shop once that I solved by finding the time stamp was off. The prog had changed the clock update to a malicious site. That was what led me to the dropper.Weird huh?
Yah jus gotta luv it!
mczplwp

[mooncoin]

Ok, I've done all that you suggested and it looks ok!

There is no ietlbass.dll file and all the other nasties haven't shown up. New log follows-

Logfile of HijackThis v1.99.0
Scan saved at 10:27:29, on 15/01/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\TuneUp Utilities 2004\WinStylerThemeSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\tblmouse.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Picasa\PicasaMediaDetector.exe
C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
C:\Program Files\Messenger\msmsgs.exe
E:\Program Files\iISystem Wiper\SystemWiper.exe
C:\Program Files\Netscape\Netscape\Netscp.exe
E:\Program Files\GetRight\getright.exe
C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\PROGRA~1\Symantec\NORTON~1\GHOSTS~2.EXE
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\Program Files\APC\APC PowerChute Personal Edition\apcsystray.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\Wt32exe.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://google.co.uk
R1 - HKLM\Software\Microsoft\Internet Explorer,SearchURL = http://google.co.uk
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://google.co.uk
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://google.co.uk
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bbc.co.uk
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://google.co.uk
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://google.co.uk
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://google.co.uk
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bbc.co.uk
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://google.co.uk
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://google.co.uk
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://google.co.uk
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = MsIE
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://www.bbc.co.uk"); (C:\Documents and Settings\graham\Application Data\Mozilla\Profiles\default\2m4q13ys.slt\prefs.j s)
N3 - Netscape 7: user_pref("browser.search.defaultengine", ""); (C:\Documents and Settings\graham\Application Data\Mozilla\Profiles\default\2m4q13ys.slt\prefs.j s)
O2 - BHO: bho2gr Class - {31FF080D-12A3-439A-A2EF-4BA95A3148E8} - E:\Program Files\GetRight\msie2gr.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - E:\Program Files\Roboform\RoboForm.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - E:\Program Files\Roboform\RoboForm.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [CTStartup] C:\Program Files\Creative\Splash Screen\CTEaxSpl.EXE /run
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [tblfunc] tblmouse.exe
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe
O4 - HKLM\..\Run: [QuickTime Task] "E:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Jet Detection] E:\Program Files\Creative\SBAudigy\PROGRAM\ADGJDet.exe
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [AsioReg] REGSVR32.EXE /S CTASIO.DLL
O4 - HKLM\..\Run: [LifeScape Media Detector] C:\Program Files\Picasa\PicasaMediaDetector.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [iIWiper] E:\Program Files\iISystem Wiper\SystemWiper.exe m
O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\Netscape\Netscape\Netscp.exe" -turbo
O4 - Global Startup: APC UPS Status.lnk = C:\Program Files\APC\APC PowerChute Personal Edition\Display.exe
O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV0 2.EXE
O4 - Global Startup: GetRight - Tray Icon.lnk = E:\Program Files\GetRight\getright.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Customize Menu &4 - file://E:\Program Files\Roboform\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: Download with GetRight - E:\Program Files\GetRight\GRdownload.htm
O8 - Extra context menu item: Fill Forms &] - file://E:\Program Files\Roboform\RoboFormComFillForms.html
O8 - Extra context menu item: Get Flash by FlashKeeper - C:\Program Files\FlashKeeper\GetFlash.htm
O8 - Extra context menu item: Open In &New Window - C:\Documents and Settings\graham\Application Data\TuneUp Software\TuneUp Utilities\Web\tuofinw.tui
O8 - Extra context menu item: Open with GetRight Browser - E:\Program Files\GetRight\GRbrowse.htm
O8 - Extra context menu item: Save Forms &[ - file://E:\Program Files\Roboform\RoboFormComSavePass.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://E:\Program Files\Roboform\RoboFormComFillForms.html
O9 - Extra 'Tools' menuitem: Fill Forms &] - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://E:\Program Files\Roboform\RoboFormComFillForms.html
O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://E:\Program Files\Roboform\RoboFormComSavePass.html
O9 - Extra 'Tools' menuitem: Save Forms &[ - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://E:\Program Files\Roboform\RoboFormComSavePass.html
O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://E:\Program Files\Roboform\RoboFormComShowToolbar.html
O9 - Extra 'Tools' menuitem: RF Toolbar &2 - {724d43aa-0d85-11d4-9908-00400523e39a} - file://E:\Program Files\Roboform\RoboFormComShowToolbar.html
O9 - Extra button: FlashKeeper - {86301D40-94C1-4a5e-843B-7F43965E364A} - C:\Program Files\FlashKeeper\GetFlash.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: cpcScanner - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: Yahoo! Backgammon - http://download.games.yahoo.com/games/clients/y/at0_x.cab
O16 - DPF: {01FE8D0A-51AD-459B-B62B-85E135128B32} (DD_v4.DDv4) - http://www.drivershq.com/DD_v4.CAB
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/SU/ocx/12119/CTSUEng.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=34738&clcid=0x409
O16 - DPF: {1842B0EE-B597-11D4-8997-00104BD12D94} (iCC Class) - http://www.pcpitstop.com/internet/pcpConnCheck.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.symantec.com/techsupp/asa/LSSupCtl.cab
O16 - DPF: {289BE149-73D8-4EE3-B3AC-34634FBE4A37} (BIS_SurfCtlV1 Class) - http://brightideassoftware.com/downloads/BIS_Web.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/EPUWALControl_v1-0-3-17.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {79E0C1C0-316D-11D5-A72A-006097BFA1AC} (EPSON Web Printer-SelfTest Control Class) - http://support.epson-europe.com/selftest/Prg/ESTPTest.cab
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/asa/SymAData.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/region/reg_eu/techsupp/activedata/ActiveData.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/SU/ocx/12119/CTPID.cab
O23 - Service: Adobe LM Service - Unknown - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: APC UPS Service - American Power Conversion Corporation - C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: EPSON Printer Status Agent2 - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: GhostStartService - Symantec Corporation - C:\PROGRA~1\Symantec\NORTON~1\GHOSTS~2.EXE
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
O23 - Service: SymWMI Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: Tablet Service - Aiptek - C:\WINDOWS\System32\Wt32exe.exe
O23 - Service: TuneUp WinStyler Theme Service - TuneUp Software GmbH - C:\Program Files\TuneUp Utilities 2004\WinStylerThemeSvc.exe

[nightowl]

Looks Better, Download SpywareBlaster for prevention Here is the link.

http://www.javacoolsoftware.com/spywareblaster.html


Run and Update Adaware and Spybot at least once a week to keep it clean.
Update SpywareBlaster once a week Enable all Protection and let it run in the background.........Jim :vivi

[mooncoin]

Many thanks for your help, Nightowl.

I have always had spywareblaster, spybot and adaware installed. I kept them updated and ran them at least weekly.

I hate to bad mouth Microsoft, but when all this happened I had their antispyware thing installed and lots of little odd things kept happening. I've removed that and it may only be a coincidence... but??

Anyway thanks once again.

Good fortune to you

Graham

[nightowl]

Thanks Graham, Glad I could help. You're not the only one who badmouths Microsoft. LOL
..........Jim

[nybuck65]

I have been reading posts and trying to clear the ietlbass.dll problem from my pc for days. It always came back...but I did notice that everyone had the globalstartup:realaudio exe file in their logs. I had that too and when I removed the ietlbass.dll file and the realaudio.exe file it hasnt returned as of yet (two days). Does anyone think there is a tie in with both files? I do not use real audio on my pc...just wondering? Take care - Gary

[nightowl]

Yes they are related. Sneaky little buggers

[ECA]

Its NOT realaudio..
Thats just a LINK on where to Start the program..
Its probably located in a MAIN folder, and NAMED realaudio..It shouldnt be the REAL file..

And if it IS, the REAL file, then it was infected/replaced..and AV should have caught it.
I ALWAYS set my Av to search ALL files, even BMP, GIF, every thing.. It takes more time, but is worth it.