snamtip
02-07-2005, 08:37 PM
Hi there, I am super new to this kind of virus removal thing. Usually I am pretty good with following directions and solving it myself but this one I just cant figure out. I have tried reading the threads but I get so lost. I downloaded the HijackThis log below from my computer:
Logfile of HijackThis v1.99.0
Scan saved at 9:18:22 PM, on 2/7/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\PackethSvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\carpserv.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Compaq\Easy Access Button Support\StartEAK.exe
C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Compaq\EAKDRV\EAUSBKBD.EXE
C:\PROGRA~1\AT&T\DSL\programs\dslpca.exe
C:\WINDOWS\System32\mwin.exe
C:\WINDOWS\System32\VSStatmn32.exe
C:\WINDOWS\System32\5h4pv6yr9pbthd.exe
C:\WINDOWS\System32\tibs3.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Compaq\Easy Access Button Support\CPQEAKSYSTEMTRAY.EXE
C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.EXE
C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe
C:\Documents and Settings\Steph\Local Settings\Temp\Temporary Directory 1 for hijackthis[1].zip\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://letgohome.com/hp.htm?id=30862
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.att.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://rd.yahoo.com/customize/yessentials_cq/defaults/su/*http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://rd.yahoo.com/customize/yessentials_cq/defaults/sb/*http://www.yahoo.com/search/ie.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=1c02&lc=0409
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=1c02&lc=0409
O2 - BHO: (no name) - {467FAEB2-5F5B-4c81-BAE0-2A4752CA7F4E} - C:\WINDOWS\System32\UE5K3C~1.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.d ll
O3 - Toolbar: &SearchBar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\COMPAQ\Coloreal\coloreal.exe"
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\Compaq\Easy Access Button Support\StartEAK.exe
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [MediaLoads Installer] "C:\Program Files\DownloadWare\dw.exe" /H
O4 - HKLM\..\Run: [DownloadWare] "C:\Program Files\DownloadWare\dw.exe" /H
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [AT&T DSL Service PCA Program] C:\PROGRA~1\AT&T\DSL\programs\dslpca.exe /ws
O4 - HKLM\..\Run: [WindowsRegKey upd4te2d4te] dtkvpajxj.exe
O4 - HKLM\..\Run: [Sygate Personal Firewall Start] servic.exe
O4 - HKLM\..\Run: [Sygate Personal Firewall] mwin.exe
O4 - HKLM\..\Run: [Mcafee Antivirus Monitoring System32mn] VSStatmn32.exe
O4 - HKLM\..\Run: [Control handler] C:\WINDOWS\System32\5h4pv6yr9pbthd.exe
O4 - HKLM\..\Run: [dnscleaner] C:\WINDOWS\dnscleaner.exe
O4 - HKLM\..\Run: [tibs3] C:\WINDOWS\System32\tibs3.exe
O4 - HKLM\..\RunServices: [WindowsRegKey upd4te2d4te] dtkvpajxj.exe
O4 - HKLM\..\RunServices: [Sygate Personal Firewall Start] servic.exe
O4 - HKLM\..\RunServices: [Sygate Personal Firewall] mwin.exe
O4 - HKLM\..\RunServices: [Mcafee Antivirus Monitoring System32mn] VSStatmn32.exe
O4 - HKLM\..\RunOnce: [Pest Cleaning] "C:\Program Files\Yahoo!\YPSR\ppclean.exe" "clean" "cws" "2"
O4 - HKCU\..\Run: [WindowsRegKey upd4te2d4te] dtkvpajxj.exe
O4 - HKCU\..\Run: [Sygate Personal Firewall] mwin.exe
O4 - HKCU\..\Run: [Sygate Personal Firewall Start] servic.exe
O4 - HKCU\..\Run: [Mcafee Antivirus Monitoring System32mn] VSStatmn32.exe
O4 - HKCU\..\Run: [Spyware Cleaner] "C:\Program Files\Spyware Cleaner\SpywareCleaner.Exe" /boot
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: America Online 8.0 Tray Icon.lnk = C:\Program Files\America Online 8.0\aoltray.exe
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: winlogin.exe
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Advisor - {CF69CDA1-C75C-4E88-9B1B-B492259E5CBB} - C:\Program Files\COMPAQ\Compaq Advisor\bin\rbaLauncher.exe (HKCU)
O12 - Plugin for .mov: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.att.net
O15 - Trusted Zone: *.greg-search.com
O16 - DPF: {10003000-1000-0000-1000-000000000000} - ms-its:mhtml:file://C:\foo.mht!http://vparivalka.com/G7/chm10.chm::/ieloader.exe
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/yinst/yinst_current.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{1B464DD9-2347-4F3E-93DA-01693B1CAB04}: NameServer = 64.105.166.122 64.105.132.250
O17 - HKLM\System\CS1\Services\Tcpip\..\{1B464DD9-2347-4F3E-93DA-01693B1CAB04}: NameServer = 64.105.166.122 64.105.132.250
O20 - AppInit_DLLs: nw5n4fkd5nffyul.dll.dll.dll.dll.dll.dll.dll.dll.dl l.dll.dll.dll.dll.dll.dll.dll.dll.dll
O23 - Service: IMAPI CD-Burning COM Service - Roxio Inc. - C:\WINDOWS\System32\ImapiRox.exe
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Virtual NIC Service - America Online, Inc. - C:\WINDOWS\System32\PackethSvc.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: WAN Miniport (ATW) Service - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
Can anyone help?? I have no idea what this stuff means but I can follow instructions really well!
Thanks!
**Steph**
Logfile of HijackThis v1.99.0
Scan saved at 9:18:22 PM, on 2/7/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\PackethSvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\carpserv.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Compaq\Easy Access Button Support\StartEAK.exe
C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Compaq\EAKDRV\EAUSBKBD.EXE
C:\PROGRA~1\AT&T\DSL\programs\dslpca.exe
C:\WINDOWS\System32\mwin.exe
C:\WINDOWS\System32\VSStatmn32.exe
C:\WINDOWS\System32\5h4pv6yr9pbthd.exe
C:\WINDOWS\System32\tibs3.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Compaq\Easy Access Button Support\CPQEAKSYSTEMTRAY.EXE
C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.EXE
C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe
C:\Documents and Settings\Steph\Local Settings\Temp\Temporary Directory 1 for hijackthis[1].zip\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://letgohome.com/hp.htm?id=30862
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.att.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://rd.yahoo.com/customize/yessentials_cq/defaults/su/*http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://rd.yahoo.com/customize/yessentials_cq/defaults/sb/*http://www.yahoo.com/search/ie.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=1c02&lc=0409
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=1c02&lc=0409
O2 - BHO: (no name) - {467FAEB2-5F5B-4c81-BAE0-2A4752CA7F4E} - C:\WINDOWS\System32\UE5K3C~1.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.d ll
O3 - Toolbar: &SearchBar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\COMPAQ\Coloreal\coloreal.exe"
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\Compaq\Easy Access Button Support\StartEAK.exe
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [MediaLoads Installer] "C:\Program Files\DownloadWare\dw.exe" /H
O4 - HKLM\..\Run: [DownloadWare] "C:\Program Files\DownloadWare\dw.exe" /H
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [AT&T DSL Service PCA Program] C:\PROGRA~1\AT&T\DSL\programs\dslpca.exe /ws
O4 - HKLM\..\Run: [WindowsRegKey upd4te2d4te] dtkvpajxj.exe
O4 - HKLM\..\Run: [Sygate Personal Firewall Start] servic.exe
O4 - HKLM\..\Run: [Sygate Personal Firewall] mwin.exe
O4 - HKLM\..\Run: [Mcafee Antivirus Monitoring System32mn] VSStatmn32.exe
O4 - HKLM\..\Run: [Control handler] C:\WINDOWS\System32\5h4pv6yr9pbthd.exe
O4 - HKLM\..\Run: [dnscleaner] C:\WINDOWS\dnscleaner.exe
O4 - HKLM\..\Run: [tibs3] C:\WINDOWS\System32\tibs3.exe
O4 - HKLM\..\RunServices: [WindowsRegKey upd4te2d4te] dtkvpajxj.exe
O4 - HKLM\..\RunServices: [Sygate Personal Firewall Start] servic.exe
O4 - HKLM\..\RunServices: [Sygate Personal Firewall] mwin.exe
O4 - HKLM\..\RunServices: [Mcafee Antivirus Monitoring System32mn] VSStatmn32.exe
O4 - HKLM\..\RunOnce: [Pest Cleaning] "C:\Program Files\Yahoo!\YPSR\ppclean.exe" "clean" "cws" "2"
O4 - HKCU\..\Run: [WindowsRegKey upd4te2d4te] dtkvpajxj.exe
O4 - HKCU\..\Run: [Sygate Personal Firewall] mwin.exe
O4 - HKCU\..\Run: [Sygate Personal Firewall Start] servic.exe
O4 - HKCU\..\Run: [Mcafee Antivirus Monitoring System32mn] VSStatmn32.exe
O4 - HKCU\..\Run: [Spyware Cleaner] "C:\Program Files\Spyware Cleaner\SpywareCleaner.Exe" /boot
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: America Online 8.0 Tray Icon.lnk = C:\Program Files\America Online 8.0\aoltray.exe
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: winlogin.exe
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Advisor - {CF69CDA1-C75C-4E88-9B1B-B492259E5CBB} - C:\Program Files\COMPAQ\Compaq Advisor\bin\rbaLauncher.exe (HKCU)
O12 - Plugin for .mov: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.att.net
O15 - Trusted Zone: *.greg-search.com
O16 - DPF: {10003000-1000-0000-1000-000000000000} - ms-its:mhtml:file://C:\foo.mht!http://vparivalka.com/G7/chm10.chm::/ieloader.exe
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/yinst/yinst_current.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{1B464DD9-2347-4F3E-93DA-01693B1CAB04}: NameServer = 64.105.166.122 64.105.132.250
O17 - HKLM\System\CS1\Services\Tcpip\..\{1B464DD9-2347-4F3E-93DA-01693B1CAB04}: NameServer = 64.105.166.122 64.105.132.250
O20 - AppInit_DLLs: nw5n4fkd5nffyul.dll.dll.dll.dll.dll.dll.dll.dll.dl l.dll.dll.dll.dll.dll.dll.dll.dll.dll
O23 - Service: IMAPI CD-Burning COM Service - Roxio Inc. - C:\WINDOWS\System32\ImapiRox.exe
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Virtual NIC Service - America Online, Inc. - C:\WINDOWS\System32\PackethSvc.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: WAN Miniport (ATW) Service - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
Can anyone help?? I have no idea what this stuff means but I can follow instructions really well!
Thanks!
**Steph**