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vijay_muddapu
02-10-2005, 05:27 PM
can some body help removing the spyware..

Thsi is the log..
Logfile of HijackThis v1.99.0
Scan saved at 5:03:27 PM, on 2/10/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SSA\smc.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\ActivCard\accoca.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Common Files\ActivCard\acautoreg.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Hewlett-Packard\PC COE\IDA.EXE
C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\ActivCard\ActivCard Gold\agquickp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Yahoo!\Messenger\ypager.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\IPMsg\ipmsg.exe
C:\PROGRA~1\Webshots\webshots.scr
C:\WINDOWS\System32\prutpct.exe
C:\WINDOWS\System32\prutpct.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\WordWeb\wweb32.exe
C:\PROGRA~1\CRYSTA~1\OUTSID~1\outcore.exe
C:\PROGRA~1\CRYSTA~1\OUTSID~1\VCRUN.EXE
C:\Program Files\Adobe\Acrobat 6.0\Reader\AcroRd32.exe
C:\WINDOWS\System32\WISPTIS.EXE
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\PROGRA~1\WINZIP\winzip32.exe
C:\Documents and Settings\attadaat\Local Settings\Temp\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Hewlett-Packard
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,AutoConfigURL = http://autocache.hp.com
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_5_ 7_0.dll
O2 - BHO: CControl Object - {3643ABC2-21BF-46B9-B230-F247DB0C6FD6} - C:\Program Files\E2G\IeBHOs.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_5_ 7_0.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [IDA] C:\Program Files\Hewlett-Packard\PC COE\IDA.EXE
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SSA\smc.exe -startgui
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [QuickPassword] C:\Program Files\ActivCard\ActivCard Gold\agquickp.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\RunOnce: [MicrosoftAntiSpywareCleaner] C:\Program Files\Microsoft AntiSpyware\gcASCleaner.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [prutpct] C:\WINDOWS\System32\prutpct.exe
O4 - Startup: IPMSG for Win32.lnk = C:\Program Files\IPMsg\ipmsg.exe
O4 - Startup: NobleNet Portmapper.lnk = C:\Program Files\HP Visual Inspect 3.0\PORTMAP.EXE
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
O4 - Startup: WordWeb.lnk = C:\Program Files\WordWeb\wweb32.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &WordWeb... - res://C:\WINDOWS\wweb32.dll/lookup.html
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O14 - IERESET.INF: START_PAGE_URL=http://athp.hp.com
O15 - Trusted Zone: http://ie.config.asia.compaq.com
O15 - Trusted Zone: http://ie.config.eur.compaq.com
O15 - Trusted Zone: http://ie.config.im.hou.compaq.com
O15 - Trusted Zone: http://ie.config.jp.compaq.com
O15 - Trusted Zone: http://ie.config.ecom.dec.com
O15 - Trusted Zone: http://ie.config.tandem.com
O15 - Trusted Zone: http://ie.config.asia.compaq.com (HKLM)
O15 - Trusted Zone: http://ie.config.eur.compaq.com (HKLM)
O15 - Trusted Zone: http://ie.config.im.hou.compaq.com (HKLM)
O15 - Trusted Zone: http://ie.config.jp.compaq.com (HKLM)
O15 - Trusted Zone: http://ie.config.ecom.dec.com (HKLM)
O15 - Trusted Zone: http://ie.config.tandem.com (HKLM)
O16 - DPF: {0246ECA8-996F-11D1-BE2F-00A0C9037DFE} (TDServer Control) - http://www.kumudam.com/wfplayer/tdserver.cab
O16 - DPF: {072D3F2E-5FB6-11D3-B461-00C04FA35A21} (CFForm Runtime) - http://webres.qweb.cpqcorp.net/CFIDE/classes/CFJava.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/106e35406a5c1fdef320/netzip/RdxIE601.cab
O16 - DPF: {886DDE35-E955-11D0-A707-000000521958} - http://69.56.176.78/webplugin.cab
O16 - DPF: {9FC5238F-12C4-454F-B1B5-74599A21DE47} (Webshots Photo Uploader) - http://community.webshots.com/html/WSPhotoUploader.CAB
O16 - DPF: {BAC01377-73DD-4796-854D-2A8997E3D68A} (Yahoo! Photos Easy Upload Tool Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/ydropper/ydropper1_4us.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = americas.cpqcorp.net
O17 - HKLM\Software\..\Telephony: DomainName = americas.hpqcorp.net
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = americas.cpqcorp.net
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = AMERICAS.cpqcorp.net,AMERICAS.hpqcorp.net,hpqcorp. net,cpqcorp.net
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = americas.cpqcorp.net
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = AMERICAS.cpqcorp.net,AMERICAS.hpqcorp.net,hpqcorp. net,cpqcorp.net
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = AMERICAS.cpqcorp.net,AMERICAS.hpqcorp.net,hpqcorp. net,cpqcorp.net
O23 - Service: ActivCard Gold Autoregister - ActivCard S.A. - C:\Program Files\Common Files\ActivCard\acautoreg.exe
O23 - Service: ActivCard Gold service - ActivCard - C:\Program Files\Common Files\ActivCard\accoca.exe
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: PictureTaker - LANovation - C:\WINDOWS\System32\PCTKRNT.SYS
O23 - Service: SAVRoam - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Sygate Security Agent - Sygate Technologies, Inc. - C:\Program Files\Sygate\SSA\smc.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe


I did ran the spybot..still few more are there...

thanks in advance
Vijay

nightowl
02-11-2005, 12:11 PM
Reboot To Safe Mode (tap F8 on Startup)


Delete these Files

C:\WINDOWS\System32\prutpct.exe
C:\WINDOWS\System32\prutpct.exe


Still In Safe Mode Place a check next to each of these and click Fix Checked.

O2 - BHO: CControl Object - {3643ABC2-21BF-46B9-B230-F247DB0C6FD6} - C:\Program Files\E2G\IeBHOs.dll
O4 - HKCU\..\Run: [prutpct] C:\WINDOWS\System32\prutpct.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O14 - IERESET.INF: START_PAGE_URL=http://athp.hp.com
O15 - Trusted Zone: http://ie.config.asia.compaq.com
O15 - Trusted Zone: http://ie.config.eur.compaq.com
O15 - Trusted Zone: http://ie.config.im.hou.compaq.com
O15 - Trusted Zone: http://ie.config.jp.compaq.com
O15 - Trusted Zone: http://ie.config.ecom.dec.com
O15 - Trusted Zone: http://ie.config.tandem.com
O15 - Trusted Zone: http://ie.config.asia.compaq.com (HKLM)
O15 - Trusted Zone: http://ie.config.eur.compaq.com (HKLM)
O15 - Trusted Zone: http://ie.config.im.hou.compaq.com (HKLM)
O15 - Trusted Zone: http://ie.config.jp.compaq.com (HKLM)
O15 - Trusted Zone: http://ie.config.ecom.dec.com (HKLM)
O15 - Trusted Zone: http://ie.config.tandem.com (HKLM)
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/106e354...ip/RdxIE601.cab
O16 - DPF: {886DDE35-E955-11D0-A707-000000521958} - http://69.56.176.78/webplugin.cab

Still In Safe Mode Delete all Temporary Internet Files, Cookies, Do a Defrag on your C Drive, Empty recycle bin.

Start/All Programs/Accessories/System Tools/Disc Defragment

Then Reboot and post a new log..........Jim