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View Full Version : This is wierd - funky modem question...


Greenwald
12-09-2002, 09:23 AM
What do pro's make of this?

Working on my folks old Packard Bell (yeah I know..). It was a Win 95 machine. I reformatted the drive and installed Win98 SE. Trying to get increase their modem speeds. It has almost always connected @ 28.8K since new and very rarely @ 31.2K (has 56K USR modem). I always figured it was just their connection. I bring it home to my place and bingo it connects at the same slow speed (I always connect between 46.6K - 51K). After updating to Win98SE and new drivers, still the same 28.8 speed. I put in a new non-win modem and still the same. I pull the fairly new PCI modem from my computer that I know is pretty fast (for a modem), stick it in, and still the same 28.8, never more. So, we have at least two other modems that are known to be good (and fast) that are all connecting at the same speed as the original. Is there some other setting besides the ordinary control panel modem speed settings that would be holding the connection speed back? Need bios update? Prefer not to mess with the bios if I don't need to. Everything else works great. What should I do?

Thanks in advance

llbbl
12-13-2002, 08:20 AM
The modem could be fried after years of use.

Do you connect to the same ISP using your modems at home?

If you do connect to the same ISP and brought their modem home, pluged it into your machine, connected to the same ISP that they do; than it is a problem with your modem. Get a new one they are cheap.

If you connect to seperate ISP's than it might be a problem with your ISP.

Remember that the quality of the phone line in the house and from the house to the green box sitting on your lawn (or neighbors) will affect the speed of your connection also. That is why trying to connect from a different location where u know you can get better speeds is a good idea. The only way to check the quailty of the lines is to have the phone company come out and run line tests. They might charge you extra for that.

I'm not going to tell you upgrade your phone wire until you have tried a different modem.