trojan spy infection

[1a1a1a]

I need some help, my computer is infected with TROJAN SPY and a security alert comes up when I start up. The problem is i went into Hijack this and noticed an item that wasn't on a previous log and deleted it.
But the alert still comes up & I also get an Internet explorer has done something illegal and will be closed message and the computer completely freezes. I have even tried to boot in safe mode but get exactly the same. HELP.

[nightowl]

Copy and Paste your HijackThis Log to the message board, thanks........Jim

[1a1a1a]

I can't even do that Jim. It freezes even when started in safe mode, i wondered if i could boot up in any other mode to get to hijack this log or what i have to do to reload windows?

[nightowl]

Sounds bad, Try downloading this AntiVirus program

AVG Antivirus

http://forums.designtechnica.com/showthread.php?t=5583

Run that program and try again. If you are still unable to I would reinstall Windows.

If you reinstall Windows, post a log, sometimes even after a reinstall Spyware is present. Best to kill it if its present..........Jim

[1a1a1a]

thanks anyway jim, i'll reload windows at the weekend and let you know.

[nightowl]

Ok Keep Me posted, Good luck.........Jim

[1a1a1a]

I reinstalled windows and its exactly the same, how do i clean the hard drive before install. ie remove everything from the set up menu?

[nightowl]

http://forums.designtechnica.com/forumdisplay.php?f=79

Post that question here, Reinstalling Windows is not my expertise. The guys in this section should be able to help..........Jim