winldra.exe problems...

[Terri]

new to this forum, Hi all.
my house-mate's PC is affected (badly) by spyware.
I'm not really proficient in pc jargon, but I have a general interest in the tech side of things.
I've read some of the other entries here - thanks they are really helpful...
Our main problems are too many to list here, but at start up, the dialogue box pops up telling me there is an error with the winldra.exe. (thanks roytheduck...)
I see that Hijack this is recommended, my qn is :
is there a free version of software that is as good...
we have run the following spyware/adware/virus detectors:
spybot (not sure i like this)
avg grisoft (excellent)
trend micro house call (also excellent)
BHODemon (not bad)

However the winldra.exe prob is preventing me downloading the XPserver pack 2 for her PC.

cannot seem to get rid of the following as well:
adgoblin
www.enhance.com

and curious as to what this means:
c:\docume~1\owner\locals~1temp\wer1.tmp.dir00.appc ompat.txt
(phew... i think this is right...)!!!


thanks for any help...

take care
Terri

[g2i2r4]

winldra.exe is bad!
You have a serious keylogger that can steal your online banking information.

Notify your bank and other financial sites you visite and tell them your computer is comprimized and your identity may have been stolen.
Take the computer offline.
Notify the police.
Use another computer to change all your passwords.

Get help in performing a clean install of this machine.

"The type of Hijacker that took over your system, can leave hidden files deep in your system directory, that we are unable to find with any currently available methods. This makes it impossible for us to guarantee that we have removed every hidden bad file that has been sending your private information out to the Internet.

There remains a possibility that the hijacker still has enough info on your PC to continue its nasty work after we pronounce your computer 'clean'. Because of this, we now recommend that you backup your Documents, Favorites and other text files to a removable drive and then format your computer and reinstall the Operating System.

The safety of the files that you backup also cannot be guaranteed, but the likelihood of them being infected is low. Best practices would be to start totally new but that often is not acceptable to our users, and therefore we leave the decision up to you, the user, whether to format and reinstall everything. To start you will need the disks for your OS and/or an intact Recovery Partition with the Recovery Tools CD."